These Terms of Use (the “Terms”) form an agreement between you and Onyx Labs (“Onyx Labs”, “we”, “us”) for your use of the Work Assistants app (the “App”) and related services. By downloading or using the App you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.
1. Licence (EULA)
The App is licensed, not sold, to you. Your use of the App is also governed by Apple’s Licensed Application End User License Agreement (the “Standard EULA”), which is incorporated into these Terms. If these Terms and the Standard EULA conflict, these Terms apply to the extent permitted by Apple. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the App on Apple-branded devices that you own or control, as permitted by the App Store Usage Rules.
2. Your account
- You need an account to sync data with your team. You are responsible for keeping your sign-in credentials secure and for activity under your account.
- You must be old enough to form a binding contract in your country (or have permission from a parent or guardian), and at least 13 years old.
- You can delete your account at any time in the App under Me › Account details › Delete account. See how account deletion works.
3. Work Assistants Pro — auto-renewable subscriptions
The App is free to download and use with the limits of the Free plan. Work Assistants Pro is an optional auto-renewable subscription that raises those limits. It is offered in two durations:
- Work Assistants Pro — Monthly (product ID
missionboard_pro_monthly): 1-month period. - Work Assistants Pro — Yearly (product ID
missionboard_pro_yearly): 1-year period.
- Price. The price and currency for each subscription are shown in the App before you purchase and may vary by country or region. Any free trial or introductory offer, if available, is described in the App at the time of purchase.
- Payment. Payment is charged to your Apple ID account at confirmation of purchase.
- Auto-renewal. Your subscription automatically renews for the same period and at the same price unless it is cancelled at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period. If the price changes, Apple will notify you in advance as required.
- Manage or cancel. You can manage or turn off auto-renewal at any time in your Apple ID account settings after purchase: on iPhone/iPad go to Settings › [your name] › Subscriptions › Work Assistants, or visit apps.apple.com/account/subscriptions (Apple’s guide). Cancellation takes effect at the end of the current billing period; you keep Pro until then.
- Free trial. If a free trial is offered, any unused portion is forfeited when you purchase a subscription.
- Restore purchases. If you reinstall the App or use a new device signed in to the same Apple ID, open Me › Plan & quotas › Restore purchases to restore an active subscription.
- Refunds. All purchases are processed by Apple. Refund requests are handled by Apple under its policies at reportaproblem.apple.com; we cannot issue refunds directly.
- Account deletion. Deleting your Work Assistants account does not cancel your subscription. Cancel it in your Apple ID settings to stop future charges.
- Plan changes. If you downgrade or your subscription lapses, your data is kept, but you may be unable to create new spaces or add members beyond the Free plan limits until you upgrade again.
4. Your content
You keep ownership of the content you add to the App (tasks, shifts, comments and so on). You grant us a limited licence to host, store, process and display that content solely to operate the App for you and the members of your spaces. You are responsible for your content and for having the right to share it with your team.
5. Acceptable use
Don’t use the App to break the law; harass, threaten or discriminate against anyone; upload malware; infringe others’ rights; attempt to access data or accounts you aren’t authorised to access; or interfere with or reverse-engineer the service except as allowed by law. Space owners and admins are responsible for how they manage their members. We may suspend or terminate accounts that violate these Terms.
6. Changes and availability
We continually improve the App and may add, change or remove features. We aim to keep the service available but cannot guarantee it will be uninterrupted or error-free. Push notifications depend on Apple’s services and your device settings and may be delayed or not delivered; don’t rely on the App as your only reminder for critical obligations.
7. Disclaimers and limitation of liability
To the maximum extent permitted by law, the App is provided “as is” and “as available”, without warranties of any kind. Onyx Labs will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill. Our total liability for any claim relating to the App is limited to the amount you paid us for the App in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law, or your statutory rights as a consumer.
8. Apple
These Terms are between you and Onyx Labs only, not Apple. Apple is not responsible for the App or its content, has no obligation to provide maintenance or support, and is not responsible for addressing any claims relating to the App. In the event of any failure of the App to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
9. Governing law
These Terms are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law rules, except where the law of your country of residence gives you mandatory consumer protections.
10. Changes to these Terms
We may update these Terms. We will post the updated version here with a new “Last updated” date, and notify you in the App of material changes. Continuing to use the App after changes take effect means you accept the updated Terms.
11. Contact
Onyx Labs · hello@onyxlab.dev · Support